Thank you all for your continued support and patronage at Euphoria Day Spa. We appreciate every single client, new or old, that comes in and makes this place so unique. While we love and respect all of our guests, we ask for that respect in return. Our service providers work very hard to accommodate our guests and when someone “no-shows”, cancels, or reschedules last minute, it takes away not only from the service provider’s income, but from potential clients who would have loved to have that appointment time. Therefore, we have decided to implement our 24 Hour Cancellation Policy below so that our guests don’t lose out and our service providers don’t lose out as well.
The Laser policy is :
Euphoria Day Spa requires a minimum of 24 hours notice to cancel or reschedule ANY Laser Treatments.
Any Treatments cancelled with less than 24 hour notice will be subject to a fee of $50. (If you are more than 10 minutes late it will be considered a no-show)
Treatments will not be rescheduled until the $50 fee is paid.
For prepaid services: any no show’s or reschedules/cancellations with less than 24 hours notice will result in that session being revoked. The $50 fee can be substituted if the client would like to keep the session.
There will be no exceptions to our cancellation policy.
The Spa Treatment policy is:
Due to recent increase in last minute cancellations we have decided to enforce our cancellation policy.
We reserve time especially for you! Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to get another guest into that spot, meaning the provider will not get paid.
If a 24 hour cancellation is not given it will result in a charge of 50% of the service cost. If there is a No Show to the appointment, it will result in a 100% charge of the service cost. You will not be able to schedule an appointment until that charge is paid.
We do understand things come up but we do ask if you need to cancel, please do so before 24 hours.
Policy on No Children at the Spa:
While we love ALL of our guests, from the tiniest to the tallest, we believe each guest should receive the most relaxing and peaceful experience possible and for that reason we must implement these policies.
– Any child under 10 years of age must be under direct adult supervision at all times.
– For safety reasons, children under 10 years of age will not be allowed in any of our service rooms unless they are receiving a service.
– Children under the age of 18 must have a parent/guardian signature before receiving their first treatment.
– In respect to your fellow patrons, please keep noise levels to a minimum when possible.